Frequently Asked Questions (FAQ)

When I click on the printer friendly
nothing happens.

There are two things you can try. Open up your browser first, then open the program and click the printer friendly icon. If this doesn't work your browser may have javascript disabled. Re-enable active content and try it again. If this does not work your browser may not currently support javascript. In this case, you will need to update javascript or your browser.

How do I find my saved files?

Steps to finding the SOL files on a PC:

1. Open up "My Computer" and click "Tools" on the main menu bar. Click "Folder Options" and then click the "View" tab. Make sure that "Show hidden files and folders" is checked. Click "Apply" and then "OK".


2. Go into the "C:" drive. There should be a folder that is called "Documents and Settings" , click into this folder.


3. Now click on the folder that has your username. If you're not sure which one is the username, just click into one that sounds like it could be.


4. Now click into the "Application Data" folder. (If this folder does not exist, go back to step 3 and try a different folder). Click into the "Macromedia" folder and then click into the "Flash Player" folder. If the folders exist, click into the "#SharedObjects" folder and into the next folder.


5. If you are using the CD or downloadable version of the program click into the "localhost" folder.
   or
   If you are using the internet version of the program click into the "montana.edu" folder.
   or
   If you are using the internet version and there is not a "montana.edu" folder, try each folder until step 6 applies.
   
6. Inside this folder are the files we need. All the files who's names start with "MR" (for example, "MR_ALLUSERS.sol"). If these files do not exist, go back to step 3 and try a different folder.